"George Bernard Shaw said: “The single biggest problem with communication is the illusion that it has occurred.” Nowhere is this statement more applicable than when considering the issue of introverts and extraverts communicating in the workplace. Each of these two solitudes faces particular challenges and the entire communication process can be emotionally draining for both groups. Here are pointers for emotionally-intelligent communication:
Tips for Extraverted Leaders:
Be concise.
Circulate information ahead of a meeting.
Don’t expect immediate decisions.
Allow silence its moment.
Ask introverts for their thoughts.
Tips for Introverted Leaders:
Give visual clues when listening.
Raise your comfort level with public speaking.
Beware of voids created by non-communication.
Provide timely feedback.
Learn the art of small talk.
Share more personal information.
There are many gifts that each group brings to the table. Introverts and extraverts form a beautiful palette of diversity if we are willing to capitalize on each other’s strengths. And the quickest path to reach this is through emotionally-intelligent communication."
For detailed Tips please click below.
Are You Talking to Me? Rx for Extraverts and Introverts : The World :: American Express OPEN Forum
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